As per a news, IRCTC has given such assurance to court. Whether IRCTC will fulfill this assurance only time will tell. I have my own doybts. The claims made by IRCTC in their affidavit are so tall that it seems to be an exercise to impress the court without thinking that these claims will have to be turned in to reality.
Two Quality Control Personnel from reputed Hotel management Institutes will travel on each train to listen and to remove public grievances about food quality. The claim also includes stringent controls, better monitoring of food and a menu available to the passengers.. Water poucheswill be replaced with safe bottled water. Please note, it is each train.
On the ground, a astate of art kitchen with specialized equipment, an in-house training cell and new uniforms.
The claim is interestingly silent about installation of any Food Safety Management System as per International Standard ISO 22000.
