It has a most useless website. The page 'Status of your application' probably does not exist. Any time you click on it, it shows error 'Not Found'. For last one month I am not able to access it. When I decided to send feedback and clicked on 'Contact Us' the source opened and not the page. Webmaster seems to have forgotten to close the tag. WHAT IS THE USE OF HAVING SUCH A WEBSITE?
My son applied for renewal of his passport. The application was submitted at Pitam Pura District office on 08.06.2007. It was yet another unpleasant experience. Although all originals were verified, photo copies were taken, but after some days we were visited by a policeman. He said he had come for verification. Again all originals were shown to him, photo copies were given, forms were signed. But renewed passport has still not arrived.
When we visit their website the relevant pages do not open. A clear case of harassment, wasting time and resources of citizens.
Visit the link if you wish to have real experience:
REGIONAL PASSPORT OFFICE
Edited on 24.07.2007
After I could not get any positive response on the website I sent an e-mail (address provided on website) to rpodelhi@mea.gov.in, but it bounced with remarks - "The addresses had permanent fatal errors (reason: 550 5.1.1 <rpodelhi@mea.gov.in>... User unknown).
So, this is the website of India's External Affairs Ministry and its e-mail address. And they were considering the minister for making him President of India - rewarding for harassing the people.
Added on 05.08.2007
Site is still down. E-mail are still not being accepted. Message shown is - ----- The following addresses had permanent fatal errors ----- <rpodelhi@mea.gov.in> (reason: 550 5.1.1 <rpodelhi@mea.gov.in>... User unknown).
Today I have sent an e-mail to Chief Passport Officer. LET US SEE WHAT HAPPENS.
